TC ZIRAAT BANKASI AS LONDON BRANCH
COOKIES POLICY
Last updated: 25/11/2025
This Cookies Policy explains how Ziraat Bank London Branch (“we”, “us”, “our”) uses cookies and similar technologies on our website ziraatbank.co.uk. It describes what cookies are, why we use them, and the choices available to you.
We are committed to ensuring transparency and compliance with applicable UK legislation, including the Privacy and Electronic Communications Regulations (PECR), the UK GDPR, and the Data Protection Act 2018.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, mobile) when you visit our website. Cookies allow the website to recognise your device and store certain information about your preferences or actions.
Cookies can be:
First-party cookies – set by our website.
Third-party cookies – set by external service providers such as Google or Adobe.
2. Types of Cookies We Use
We categorise cookies used on our website as follows:
a) Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core functions such as security, network management, and accessibility. You cannot switch these cookies off.
We use strictly necessary cookies to:
- Enable cookie preference management
- Maintain secure sessions
- Load certain core functions of the website
b) Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and analysing information on user behaviour. We use this data to improve website performance, content, and usability.
Technologies used include:
- Google Analytics (Universal & GA4)
- Adobe Analytics / Adobe Experience Cloud Identity Services
These cookies are only set with your consent.
c) Marketing & Personalisation Cookies
These cookies support integrations with Adobe and Google analytics suites and help us understand visitor interactions for aggregated marketing performance measurement. We do not serve personalised advertisements or cross-site tracking.
These cookies are only set with your consent.
3. Cookies Used on Our Website
Below is the full list of cookies used on ziraatbank.co.uk, based on our current configuration:
Analytics & Performance Cookies
| Cookie Name | Purpose | Provider | Retention |
| _ga | Classic Google Analytics tracking cookie; used to distinguish users. | Third-party (Google Analytics) | 2 years |
| cfz_google-analytics_v4 | Used for Google Analytics 4 tracking to measure site performance and user engagement. | First-party (Google Analytics 4) | 2 years |
| cfz_adobe | Adobe product integration cookie enabling Adobe Analytics operations. | First-party (Adobe) | 1-2 years |
| kndctr_8AD56F28618A50850A495FB 6_AdobeOrg_identity |
Adobe Experience Cloud Identity Service cookie, providing unique visitor identification. | First-party (Adobe Experience Cloud) | 1-2 years |
Functional / Preference Cookies
| Cookie Name | Purpose | Provider | Retention |
| cerezPolitikasi | Stores your cookie consent preferences for the website. | First-party (ziraatbank.co.uk) | 6 Months – 2 Years |
We do not use advertising cookies, behavioural tracking cookies, or social media pixels.
4. How We Obtain Your Consent
When you visit our website for the first time, a cookie banner appears asking whether you accept non-essential cookies.
You can choose to:
- Accept all cookies
- Reject non-essential cookies
- Manage individual cookie categories
Strictly necessary cookies will always remain active.
Under PECR, we only place analytics or marketing cookies on your device if you actively consent.
5. Changing Your Cookie Settings
You can control or delete cookies through your browser settings:
- Block all cookies
- Delete existing cookies
- Set browser to notify you before cookies are placed
Please note that disabling certain cookies may affect website performance.
6. Data Collected Through Cookies
Depending on your cookie preferences, we may collect information such as:
- IP address (truncated/anonymised depending on tool settings)
- Browser type and device information
- Pages visited and time spent
- Website performance and error logs
All analytics data is aggregated and does not identify you directly.
For further details on how we process personal data, please refer to our Privacy Policy.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in regulations or our use of cookies.
The “Last Updated” date at the top will indicate when revisions were made.
8. Contact Us
If you have any questions about this Cookie Policy, please contact:
Ziraat Bank London Branch
Email: info@ziraatbank.co.uk
Phone: +44 (0)20 7600 4985