WEBSITE COOKIE POLICY
Last updated: 23/01/2026
T.C. Ziraat Bankasi A.S., London Branch (the “Bank”, “we”, “us” or “our”) is committed to providing you with full and transparent information about the use of cookies and similar technologies, such as pixels, web beacons and tags (together “cookies”), on our website (the “Site”) (including online services on our website, such as application forms).
We are committed to being transparent about how we and our partners collect and use data. This Cookie Policy explains: what cookies and similar technologies are; the types of cookies we use and why we use them; how long cookies remain on your device; how we obtain your consent where required; and how you can manage or withdraw your cookie preferences.
Please read this Cookie Policy together with our Privacy Policy, which provides further information about how we process personal information and your rights in relation to your personal information.
1. What are cookies?
Cookies are small text files that are placed on your browser or device (such as a computer, tablet or smartphone) when you visit a website. Cookies allow a website to recognise your device and store certain information about your visit, such as your preferences or technical settings.
When you return to our Website, cookies enable the Website to recognise your device and retrieve this information. This helps the Website to function correctly, operate securely and, where applicable, improve performance and usability.
Cookies may remain on your device for different periods of time. Some cookies, called “session cookies”, are temporary and are automatically deleted when you close your browser or when your session ends. Other cookies, called “persistent cookies”, are stored on your device until you delete them or your browser deletes them when the cookie expires.
We use both first-party cookies and third-party cookies on our Website:
- First-party cookies are set directly by our Website and are generally used to enable core functionality and manage preferences.
- Third-party cookies are set by external service providers whose technologies are integrated into our Website and may collect information on our behalf in accordance with their own privacy practices.
Some cookies may have the same name even if different technologies are used. This does not mean that data is shared between service providers. The cookies are set by our Website and are treated as first-party cookies.
2. How we use cookies and similar technologies
We use a limited number of cookies and similar technologies on our Website to ensure that it operates securely and efficiently, and to help us understand how the Website is used so that we can improve its performance.
The cookies we use fall into the following categories. Further details of the specific cookies currently in use are set out in the tables below.
Essential Cookies
These types of cookies are essential for the security and proper performance of our Website and/or the provision of a product or service you have requested. Without these cookies, we will not be able to offer a functional website and provide you with the products or services you may request. Although you can configure your browser to block these cookies or to alert you, accordingly, disabling them may cause parts of our website to not work.
These cookies do not collect information that directly identifies you and do not require your consent under PECR. While you may configure your browser to block or alert you about these cookies, doing so may cause parts of the Website to not function properly.
| Provider | Description | Cookie Name | First Party / Third Party | Duration |
| Ziraat Bank | A technical cookie usually set by a web application firewall or load balancer. It helps maintain session integrity, routing load balancing, and security checks bot suspicious request detection. | TS01ca4122 | First Party | Session |
Analytics and Performance Cookies
We use these cookies to understand how you and other visitors use our website in order to assess its performance, optimise your digital experience and make improvements.
These cookies allow us to measure and analyse Website traffic and usage patterns, understand which pages are visited most frequently, identify areas where the Website can be improved, and/or monitor Website performance and stability.
Analytics and performance cookies are only placed on your device with your consent.
| Provider | Description | Cookie Name | First Party / Third Party | Duration |
| Main Google Analytics cookie that assigns a random ID to each visitor and tracks pageviews, sessions, and basic engagement metrics. | _ga | Third Party | ||
| Ziraat | A custom helper cookie related to Google Analytics 4 configuration, identity, or tracking settings. It may store version config flags or additional analytics identifiers. | cfz_google-analytics_v4 | First Party | 2 years |
| Ziraat | Custom cookie related to Adobe solutions Adobe Analytics Adobe Experience Cloud. Used to store a visitor or session-related identifier, tracking behaviour, and supporting analytics personalisation features. | cfz_adobe | First Party | 1-2 years |
| Ziraat | Adobe Experience Cloud identity cookie. It stores a unique visitor identifier used across Adobe solutions to recognise the same user across sessions and sometimes across sites that use the same AdobeOrg ID. | kndctr_8AD56F28618A50 850A495FB6_AdobeOrg_identity |
First Party | 1-2 years |
Functional Cookies
Functional cookies enable enhanced Website functionality and help us remember certain choices you make, such as your preferences or settings.
These cookies may be used, for example, to:
- support Website features that improve usability;
- remember preferences you have selected; and
- help us understand how users navigate the Website so we can improve its operation.
Functional cookies are only used where appropriate for the operation of the Website and, where required by law, with your consent.
| Provider | Description | Cookie Name | First Party / Third Party | Duration |
| Ziraat Bank | A consent preference cookie that remembers whether you have closed accepted the cookie popup, so the banner does not appear on subsequent visits. | cerezPolitikasi | First Party | 6 months – 2 years |
Targeting and Advertising Cookies
Targeting and advertising cookies are typically used to track visitors across websites and to deliver personalised advertising based on browsing behaviour and interests. They may also be used to share information with third parties for advertising or marketing purposes.
We currently do not use targeting or advertising cookies on our Website, and we do not use cookies for behavioural advertising, cross-site tracking or the delivery of personalised advertisements. If this changes in the future, we will update this Cookie Policy and obtain your consent where required by law.
3. How to enable or disable cookies
You can manage your cookie preferences through our website and/or change your browser settings at any time, as described below:
3.1 Through our Website
You can choose to accept or decline our Website’s functionality and performance cookies in the banner that appears the first time you visit our website or by clicking on the menu bar to the left of this page Cookie Centre
Your choices will not delete any existing cookies already placed on your device by our Website but will prevent further cookies from being placed.
If you wish to delete the cookies that are currently stored on your device, you cannot do this through our Website. Instead, you must do this through your browser settings (please see below).
3.2 Through your Browser Settings
If you prefer to restrict, block or delete cookies from our Website or any other website, you can use your browser to do so. Each browser is different, and your browser’s “Help” function will show you how to proceed. Please note that if you choose to disable essential cookies, it will affect how our website works. For example, while you will still be able to view the public website, you will not be able to log in securely to check your transactions or make payments.
For step-by-step guidance on managing cookies in commonly used browsers, please refer to the relevant support documentation provided by the browser developers:
4. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, developments in our business operations, or changes in applicable legal or regulatory requirements.
Any updates will be published on this page and the “Last updated” date at the top of this Cookie Policy will be revised accordingly. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.
5. Contact us
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:
Ziraat Bank London Branch
Email: info@ziraatbank.co.uk
Phone: +44 (0)20 7600 4985